Terms and Conditions
Gift Vouchers are valid for 6 months and can not be used in conjunction with any other offers and can not be used to purchase products or exchange for cash.
We require a $20 deposit at the time of your booking for any appointments that we choose and that are 60 minutes or more. As this is a new policy, current appointments can be secured without deposit if Classic Beauty has not asked for deposit. If you have 2 or more previous no show appointments, we will require a 50% deposit for any bookings.
You will be sent a SMS reminder 48 hours prior to your appointment. To secure your appointment, you are required to respond with a “Y”. If you need to reschedule your appointment we require a minimum of 24 hour’s notice. Confirming your appointment will be seen as acknowledgement of our booking policy.
On the day of your appointment you can use your $20 deposit as credit for future appointments or can be redeemed on the day. Any appointments that are rescheduled or cancelled without the required 24 hour notice will absorb your credit. The only exception to the booking policy is if there is a medical emergency.
If you are to reschedule or cancel with 24 hours + notice, your $20 deposit be credited on your account to use at any future appointments, it is non-refundable and non-transferable. If you are using a coupon and less than 24hours notice is given, the treatment will be forfeited.
Arriving late to your appointment may mean your appointment will be cut short, to allow us to remain on time for our next client and our standard fees will still apply.
If less than 24hours notice is given of cancelling or rebooking your treatment, the treatment will be forfeited unless medical conditions. Only one coupon per week is able to be booked in with available therapists. Limited therapists and times available. All coupon treatments must be booked with one week notice in advanced. Under no circumstances are promotional coupons to be extended in time.
Late client policy - please be mindful when running late tp your appointment and call the salon. We will let you know if we are still able to fit your appointment in. However please understand that we are a busy salon and may require to reschedule your appointment.
We understand things may happen but we ask to be mindful when cancelling your appointment a few hours before hand or not showing up to your appointment. We ask you please give us 4 hours notice if possible this way we can open up spots to clients that are on a waiting list.
Here at Classic we do not tolerate any forms of abusive and will refuse services if any of the following occurs
- if we feel uncomfortable, forced or threatened
-if the client is rude to any of the salon staff members in any way. This included via text, via email or in clinic.
Be Classic Membership
6 or 12 month membership from date of sign up. Membership will auto renew if not cancelled with 14days notice.
T&C’s, membership benefits and any other aspects of Be Classic rewards programs may be subject to change with notice on website.
Administration Fee - $5.50 paid by Classic Beauty Therapy
Bank Account Direct Debit Fee - $0.99 paid by Classic Beauty Therapy
Visa/MasterCard Direct Debit Fee – 2.35% paid by Customer
AMEX/Diners Direct Debit Fee – 4.40% paid by Customer
A reminder SMS will be sent when your Direct Debit will be taken out.
Dishonor Fee of $21.90 will be charged if insufficient funds.
Name to appear on customer's statement is Ezi* "Classic Beauty".
Customer can choose the frequency of the Direct Debit either weekly, fortnightly or monthly. Membership starts from first day of signup even if money has not been debited from account.
Benefits of joining Be Classic Membership is:
10% off any other service (excluding promotions).
Treatment discount does not have to be on the same day as appointment for Membership treatment.
10% off Gift vouchers (excluding promotions) will also be given.
Bottle of Wine when joining will only be given to 18y/o+.
Membership treatments are not transferable and non-refundable
Monthly membership treatments are worked out by either:
6 month – 26weeks (26 weekly direct debits) divided by 6 = 4.3 weeks make one month. Monthly treatments must be performed within this time frame and cannot be rolled over for any reason.
12 month – 52weeks (52 weekly direct debits) divided by 12 = 4.3 weeks make one month.
Monthly treatments must be performed within this time frame and cannot be rolled over for any reason.
Booking policy still applies to members and $20 deposit will be taken on appointments of one hour or more. Deposit can be redeemed on add on treatments, or can be kept on file for when the membership ends.
$15 Birthday voucher cannot be used on membership treatments, promotions or products.
$15 New Client welcome voucher cannot be used on membership treatments, promotions or products.
If promotion is run on treatments included in membership, this cannot be used, as membership rewards are worked out over a time period and include other benefits.
Memberships can be bought for someone else as a gift but must be direct debited out of one person’s account for length of membership.
Unlimited Waxing Membership - $30 weekly
A savings of up to $130 a month
Wherever on the body, whenever. Unlimited times throughout membership time. Waxing only, no other hair removal treatment.
Shellac manicure or Pedicure Membership - $19 weekly
A savings of up to $130 a month
Shellac manicure up to twice per 4.3weeks and includes removal and application of shellac and express exfoliation, hot towel and hand massage.
Shellac Pedicure includes once per 4.3weeks and includes removal and application of shellac and express foot rasp, foot mask, exfoliation, hot towel and foot massage.
Monthly Classic Facial Membership - $25 weekly
A savings of up to $139 a month
Includes Free Classic Eye Package (Brow Wax, Brow tint and Lash tint).
Henna brows can be added on for the difference in price. Once per 4.3 weeks.
Includes consultation, cleanse, exfoliation, hot towel, massage, tube face mask, serum, eye cream & moisturizer.
Facials can be upgraded using 10% off and will be paid at time of treatment.
High Performance Monthly Facial Membership - $37 weekly
A savings of up to $197 a month
Can be chosen from Skin Needling Facial, Chemical Peel, Healite, Ultimate Recovery Mask, Microdermabrasion, IPL Rejuvenation. Once per 4.3weeks.
If wanted more frequently, 10% off will apply and be paid at time of treatments. Not transferable.
Classic Beauty Therapy
insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
1st January 2019
7.2 7.2. . We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.